Who should have access
- Marketing leads — full access to dashboards, recommendations, and competitor data. They own the overall AI visibility strategy.
- Content and SEO teams — need access to the Citations and Prompt Intelligence views to understand which content to create, which publications to target, and which prompts to optimize for.
- Executives — periodic access for weekly or monthly visibility updates. The Overview tab gives a concise summary without requiring deep context.
- Agencies — external partners working on GEO, content, or PR can be given access to the relevant brand workspace.
How to invite a team member
- Contact your Cited account team with the email address and role for each person you want to add.
- They will provision access to your brand workspace.
- Each person receives an email invitation to join.
- Once accepted, they see the brand in their dashboard immediately.
Roles and permissions
The current access model is flat: all invited team members can view all data for the brand, including competitor analysis and prompt-level performance. There is no viewer/editor distinction in v1. Granular role management (admin, editor, viewer) will ship in a future release. If you need to restrict access to specific sections before then, contact your Cited account team.Multiple brands
If you manage multiple brands — for example, as an agency or a brand group — you can have access to multiple brand workspaces from the same login. Each workspace is isolated: team members on one brand cannot see data from another unless they are explicitly added to both. The Scale plan supports multiple brands per workspace. Agencies and brand groups can request custom plans with the number of brands they need.What’s next
You are set up. From here, explore the rest of the documentation:- Mention rate — understand the most important metric on your dashboard
- Which LLMs we track — how Cited collects data across 5 AI platforms
- Improve your Perplexity citations — start with the most actionable playbook