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Cited is an AI visibility platform for answer engine optimization (AEO) and generative engine optimization (GEO). It tracks how brands appear in AI-generated answers across ChatGPT, Perplexity, Gemini, Claude, Grok, and Google’s AI surfaces (AI Overviews and AI Mode) — and surfaces specific changes to improve visibility.

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The problem Cited solves

A growing share of product research now happens inside AI search engines rather than traditional search results. When a customer asks ChatGPT “best CRM for small teams” or Perplexity “top skincare brands in India,” they get a synthesized answer — not a list of blue links. If your brand is not in that answer, you are invisible to that customer. Traditional SEO metrics do not capture this. Google Search Console cannot tell you whether Perplexity mentions you, or what ChatGPT says about your competitors.

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How Cited works

  • Tracks your brand and competitors across the AI surfaces customers actually use. Cited monitors ChatGPT, Perplexity, Gemini, Claude, Grok, and Google’s AI Overviews and AI Mode.
  • Runs a custom prompt library representing real customer questions. Cited builds your prompt library from real brand and competitor intelligence, then classifies each prompt by intent and topic so you can read your dashboard along either axis.
  • Measures the five core visibility metrics. Every AI response is parsed for mention rate, citation rate, share of voice, sentiment, and average position.
  • Delivers dashboards, narratives, and prioritized recommendations. You see exactly where you are visible, where competitors appear instead of you, and which content changes would have the highest impact on your visibility.

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Who Cited is for

  • D2C and consumer brands — skincare, audio, travel, food, fashion — that depend on product discovery and need to know how AI platforms represent them to customers.
  • B2B SaaS companies that compete in categories where buyers use AI tools to evaluate options (CRM, analytics, project management, dev tools).
  • Agencies and consultants offering AEO/GEO and AI visibility as a service to their clients.

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What’s in this documentation

  • Get Started — set up your brand, read your first report, configure competitors and positioning, invite your team.
  • Concepts — what each metric means, how each AI platform works, and the foundational ideas behind AEO/GEO.
  • Methodology — which platforms Cited tracks, how prompts are generated, how mentions are extracted, and how refresh cadences work.
  • Playbooks — step-by-step guides to improve your visibility on specific platforms.
  • Signals — per-signal reference pages for the 15 GEO Score signals.

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Next step

Create your first brand to start tracking your AI visibility. Or jump straight to mention rate to understand the most important metric on your dashboard.