The problem Cited solves
A growing share of product research now happens inside AI search engines rather than traditional search results. When a customer asks ChatGPT “best CRM for small teams” or Perplexity “top skincare brands in India,” they get a synthesized answer — not a list of blue links. If your brand is not in that answer, you are invisible to that customer. Traditional SEO metrics do not capture this. Google Search Console cannot tell you whether Perplexity mentions you, or what ChatGPT says about your competitors.How Cited works
- Tracks your brand and competitors across 5 AI platforms. Cited monitors ChatGPT, Perplexity, Gemini, Claude, and Grok — the platforms where your customers are increasingly searching.
- Runs a curated prompt library representing real customer questions. Instead of guessing, Cited generates 25–125 prompts based on how real customers search for your category, product type, and use cases.
- Measures five core visibility metrics. Every AI response is parsed for mention rate, citation rate, share of voice, sentiment, and average position.
- Delivers dashboards and actionable recommendations. You see exactly where you are visible, where competitors appear instead of you, and which content changes would have the highest impact.
Who Cited is for
- D2C and consumer brands — skincare, audio, travel, food, fashion — that depend on product discovery and need to know how AI platforms represent them to customers.
- B2B SaaS companies that compete in categories where buyers use AI tools to evaluate options (CRM, analytics, project management, dev tools).
- Agencies and consultants offering GEO and AI visibility as a service to their clients.
What’s in this documentation
- Get Started — set up your brand, read your first report, configure competitors, invite your team.
- Concepts — what each metric means, how each AI platform works, and the foundational ideas behind GEO.
- Playbooks — step-by-step guides to improve your visibility on specific platforms.